Shipping policy

Shipping Policy

Thank you for shopping with Hopsteller! We are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing your order.

Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Timeframes We ship worldwide. Estimated delivery times are as follows:

Standard Delivery: 5–12 Business Days Remote Areas & Certain Locations: 10–16 Business Days

Please note that delivery times are estimates only and are not guaranteed. Factors such as customs processing, local postal delays, or high demand periods (holidays, sales events) may affect delivery times.

Tracking Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this tracking number to follow your order every step of the way until it reaches your door.

Insured Shipping Every order placed at Hopsteller includes insurance coverage. In the unlikely event that your package is lost or stolen in transit, please contact us immediately at hopsteller@gmail.com and we will resolve the issue promptly.

Customs & Import Duties International orders may be subject to customs fees, import duties, or taxes upon arrival in your country. These charges are the responsibility of the customer and are not included in our product prices or shipping fees. We recommend checking with your local customs office for more information.

Incorrect Address Please ensure your shipping address is correct before placing your order. Hopsteller is not responsible for orders delivered to an incorrect address provided by the customer.

Delayed or Missing Orders If your order has not arrived within the estimated timeframe, please contact us at hopsteller@gmail.com and our support team will investigate the matter for you.

Contact Us For any shipping-related questions, feel free to reach out to us at: hopsteller@gmail.com Manhattan Traders, Inc. 1590 22nd Street, Brooklyn, New York, NY 11210, United States